Buyer's Guide
First time buying on Macgly? This guide walks you through everything — from finding the right product to getting it delivered and covered under warranty.
Step 1
Find what you need
Use the search bar or browse by category. Filter by brand, price range, and rating to narrow down your options. Each product page shows full specifications, images, GST details, and real customer reviews.
- Use specific terms like "angle grinder 4 inch 850W" for better results
- Check the brand filter — we carry authorised stock from leading brands
- Read the specifications table before adding to cart
Step 2
Add to cart and review
Add items to your cart and review your order. Check the quantity, confirm the variant (size, voltage, capacity) if applicable, and use the pin code checker to verify delivery availability to your location.
- Use the pin code checker on the product page to confirm serviceability
- For urgent requirements, check the stock status — "Only X left" means limited stock
- Bulk orders? Contact us on WhatsApp for special pricing before placing the order
Step 3
Checkout and pay
Create a free account or sign in, enter your delivery address, choose your shipping option, and pay securely. We accept UPI, cards (Visa, Mastercard, RuPay) and Net Banking via Razorpay.
- Save your GST details in your profile for automatic invoice generation
- UPI is the fastest and most reliable payment method
Step 4
Track your delivery
Once dispatched, you'll receive an email with your tracking details. You can also track orders anytime from your account dashboard under My Orders. Standard delivery takes 3–7 business days.
- Metro cities typically receive orders in 2–4 business days
- If tracking shows "out for delivery", someone should be available to receive the package
- Inspect the outer packaging before signing the delivery receipt
Step 5
Inspect on delivery
When your order arrives, inspect the outer packaging before accepting. Open and check the product against your order. Report any damage, missing accessories, or wrong items within 48 hours.
- Check the model number and brand on the product against the invoice
- Test the product for basic functionality within the return window
- Keep all original packaging until you're satisfied with the product
Step 6
Returns and warranty
Changed your mind? Return unused products in original packaging within 7 days. For defects covered under manufacturer warranty, use our Warranty Check tool with your order ID.
- Initiate returns from your account dashboard — no need to call
- For warranty repairs, we coordinate with the vendor on your behalf
- GST invoice is automatically generated and downloadable from your order page
Genuine Products
Every item verified for authenticity
Pan India Delivery
20,000+ pin codes served
7-Day Returns
Hassle-free, no questions asked