Shipping Policy
Last updated: September 2024. We ship to all major cities and most pin codes across India.
Delivery time
3–5 business days
Coverage
Pan-India delivery
Free shipping
[PLACEHOLDER: above ₹X]
Shipping partner
Delhivery & others
GST invoice
Included on all orders
Tracking
Full order tracking
Delivery Coverage
Macgly delivers to all major cities and most pin codes across India, including metro cities (Mumbai, Delhi, Bangalore, Chennai, Hyderabad, Kolkata, Pune, Ahmedabad) and smaller towns. You can verify delivery availability for your pin code on any product page before placing an order.
[PLACEHOLDER: Add any pin codes or regions that are NOT currently serviceable, or remove this sentence if pan-India coverage is complete.]
Delivery Timeframes
| Zone | Estimated Delivery |
|---|---|
| Metro cities (Tier 1) | 2–4 business days |
| Tier 2 cities | 3–5 business days |
| Tier 3 towns & rural areas | 5–7 business days |
| Remote / special delivery zones | 7–10 business days |
Delivery timeframes are estimates and may vary due to public holidays, extreme weather, or logistics delays.
Shipping Charges
[PLACEHOLDER: Describe your shipping charge structure — e.g., "Free shipping on orders above ₹X. Orders below ₹X are charged ₹Y for standard delivery. Heavy or oversized items may attract additional shipping charges."]
Exact shipping charges (if applicable) are shown at checkout before payment, based on your delivery pin code and the weight of the items ordered.
Shipping Partners
Macgly ships orders via Delhivery and other reputed logistics partners. The shipping partner is selected based on your delivery location and the nature of the product.
[PLACEHOLDER: Add any other shipping partners if applicable — e.g., BlueDart, DTDC, Ekart, etc.]
Order Tracking
Once your order is shipped, you will receive an email or SMS with the tracking number and a link to track your shipment. You can also track your order from your My Orders page, or use the Track Order tool with your order ID and email address.
Heavy or Large Items
[PLACEHOLDER: Describe how heavy machinery or large items are shipped — e.g., "Heavy machinery (above X kg) may be shipped via road freight. Estimated delivery for such items is 5–10 business days. You will be contacted separately with delivery details." Or remove this section if not applicable.]
GST Invoice
A GST-compliant tax invoice is automatically generated for every order and is available to download from your My Orders page after your order is confirmed. This invoice can be used for input tax credit (ITC) claims by registered businesses.
Damaged or Lost Shipments
If your order arrives damaged or does not arrive within the expected delivery window, please contact us immediately. Do not accept physically damaged packages — take photos and refuse delivery. Report the issue via the Contact Us page or WhatsApp us at +91 99445 56683.